Frequently Asked Questions

AT HOME WITH CARE BAY AREA is proud to offer Clients a full range of non-medical home care services custom-fit to their needs. We offer hourly (w/ a minimum of 4 hrs. per visit), overnight, and live-in non-medical home care options. Caregivers provide assistance to older adults and people with disabilities. We also offer non-medical home care respite to family Caregivers needing a break from their care-giving responsibilities.

With our Live-in Care service, a caregiver comes and stays around the clock; ready to assist with all activities of daily living. Live-in Care does not mean move-in. Home care assistance caregivers only bring a small bag for their daily needs. All they require is a quiet place in the home where they can receive uninterrupted rest in the evenings. This ensures that our caregivers are fully rested and alert the following day. 24/7 Care provides service for those seniors who require close supervision at all times and is billed hourly. This is often used in conjunction with live-in care. Hourly Care is also available for four or more consecutive hours at a time or longer.

Our hourly billing is always at a fixed hourly rate, no matter the time of day or day of the week (some limited exceptions apply). Hourly care is available for a minimum of four consecutive hours.

Live-in service can be provided for as little as 1 day a week. Our flat rate and no hidden fee policies make Home Care Assistance easy to budget—without surprises.

No contracts. At Home With Care is here to meet your needs, and as your needs change, so will the services you receive. Our service agreement reflects this and adjusts to meet changing needs.

Billing is done every two weeks.

No. Every agreement is clear and transparent; there are no hidden fees. The most typical additional cost you may incur is mileage when you ask your caregiver to run errands in their personal vehicle.

Yes. We transition with you. We work with you and the facility to continue providing the services you request. We provide services to you wherever you call home.

Yes. We transition with you. We work with you and the facility to continue providing the services you request. We provide services to you wherever you call home.

All of our caregivers have successfully passed a thorough reference and national criminal background check and are fully covered with comprehensive liability insurance. Based on our assessment of your needs and requests, we can provide a matching caregiver immediately or at your convenience.

This is one of the main reasons for our services. If your family’s caregiver is unavailable for any reason, another is made immediately available.

If you hire privately, you become the employer of the caregiver. The following are just a few of the things you must take into consideration when hiring privately.

  • Once you hire a caregiver privately, who will supervise him/her?
  • Who will be responsible for all state and federal payroll taxes?
  • Are you capable of making a thorough and comprehensive national criminal background check?
  • You must obtain Workers Compensation Insurance or make sure your private caregiver comes with insurance. If not,
        you could be responsible for any injuries claimed to have happened while working at your home.
  • How will you pay for any claims of disability if they are filed against you?
  • What happens if the private person doesn’t show up for work? Are you prepared to stay home and take care of your loved one?
        If the care is for you, are you prepared to be left alone without care if the caregiver does not show up?
  • Will the caregiver be bonded against theft?

These are only some of the challenges you may face when hiring privately. With At Home With Care Bay Area, you do not have to worry about any of these issues.

Home Care Assistance brings you peace of mind because the most reliable caregivers are caring for your parent or family member. On call to serve you 24/7, we eliminate the effort and worry of finding, screening, paying and managing a caregiver.

If your caregiver ever runs late or becomes ill or is unable to keep the scheduled visit, we will find a qualified substitute caregiver. Home Care Assistance reduces stress and depression for the whole family. On top of that, our caregiving services allows family members to enjoy quality time with their loved ones, rather than focusing on stressful daily needs..